Custom Piece information
Before ordering your custom piece here are the basic information you should have before emailing
Whats your ring size ?
we work in the American sizing chart.
If you don’t know your size, any jewelry store has a sizer and you can just ask to find your ring size.
This is the most important part, resizing a ring can be difficult depending on the design
If you are ordering a pendant specify size and shape: oval, round, rectangular , etc.. no worries if you are in doubt this is just to get the main idea, we will help with any questions.
If you are ordering a bracelet we will need the length desired.
What time of metal you would like ?
We work with 14k and 18k Yellow, White or Rose Gold as well is Platinum.
we don't work with silver.
Does your Idea include a stone ?
We work with pretty much any kind of stone even if you haven’t seen it in one of the pieces we’ve made before, just specify on your email. Stones have different hardness levels, this means that some will last longer than others and are more delicate than others. But we will guide you towards the best option for your piece.
Here are some of the main stones we work with:
Turmalines ( various colours)
Please try to keep the first email as simple as possible, focus on explaining the design in your mind, and reference photos are the best way to explain details. if you are not sure of what you want just explain the main idea, and we can help you with the details.
we will get to talk more once we get the first details so we can answer all questions you have.
A sketch of your design will be done after we arrange details and the deposit is paid.
Lead time is between 30 to 90 days depending on demand and will let you know once we have set all details.
For engagement and wedding rings please state the dates on your first email.
50% deposit is required to place the order and the other 50% will be fully paid once the piece is made and before shipping. deposit is non refundable but we work case by case.
We have world wide shipping so don’t forget to let us know where you are located .
Don’t forget that holiday seasons are usually very busy so plan ahead !